While we will do everything in our power to resolve any
issues that may arise and bring them to a mutually satisfactory conclusion. There maybe occasions when this cannot be achieved.
Our refund policy will then come into play
- we have a cancellation fee of €40
- All lessons that have been completed will be charged at the hourly rate of €45 and the this will be deducted from the package rate
- The outstanding balance will be refunded within 2 week of the cancellation.
Topgear Driving School Terms and Conditions
Your instructor is bound by a professional code of conduct. Your instructor will be courteous, polite, tidy and punctual. They will also behave in a professional and ethical manner at all times.
Your instructor’s vehicle will be well maintained, clean and tidy. All vehicles used by the instructors are fitted with dual-controls as part of their standard equipment. The vehicle of course is fully insured.
Your instructor will not smoke in the vehicle while giving tuition, nor will they use your lesson time for any other form of business, personal or otherwise.
Your Instructor is ADI qualified and fully licensed by the Road Safety Authority (RSA) to give driving tuition.
The learner must hold a current, valid driving license (full or learner permit), which must be produced on or in advance of their first lesson.
If the lesson is an ‘off road and theory lesson’ it is not necessary to produce a license but any driving must be conducted within the confines of our off road facility.
Payment must be made at the time of booking in order to secure the instructor and vehicle for the duration of the agreed lesson.
All moneys and lessons and/or refunds paid is a contract between the pupil and the individual instructor. Any refunds arising that are due back to a pupil for whatever reason with be conducted within 48 hours.
From time to Topgear Driving School will edit and amend its pricing structure to reflect market trends and movements.
Each instructor may at their own discretion and with the pupils consent, discuss pricing related to that particular pupil taking into account distance, pick up, drop off etc.
Provided notice is given to the school or to your instructor no later than 48 hours in advance of the lesson, no penalty will apply.
Your instructor reserves the right to postpone lessons if she feels the weather or road conditions are unsuitable or dangerous.
The instructor cannot be held responsible for any costs incurred as a result of her having to postpone any lessons, for whatever reason.
Topgear Driving School are bound by The 2018 GDPR act, all information can be found on below website www.dataprotection.ie
In their own interests learners are advised to be punctual for their lesson appointments. All such appointments should be recorded (and checked where possible by their instructor) to ensure that mistakes are avoided.
The instructor would normally wait a maximum of 45 minutes before the lesson would be abandoned and the lesson fee forfeited. A reciprocal waiting time may become necessary if the instructor is delayed due to unforeseen circumstances.
Any lesson time lost as a result of this would be made up by the instructor either at the end of the normal lesson time if possible or at a later date.
In the interest of comfort and safety learners are advised to wear suitable footwear and clothing which does not restrict movement.
Learners must also take note of any medication they are taking that may affect their ability to drive safely and advise their instructor accordingly before taking any lesson booked.